Consumer

UPS to cut 20,000 jobs. Here’s why.

UPS truck and packages on a city street.
Job cuts FILE PHOTO: A UPS delivery truck with packages in Lake Oswego, Oregon. The company announced during its latest earnings call that it will cut 20,000 jobs, or about 4% of its workforce. (Tada Images - stock.adobe.com)
(Tada Images - stock.adobe.com)

The United Parcel Service (UPS) announced Tuesday that it’s planning to cut 20,000 jobs this year.

According to a regulatory filing from UPS, the cuts are connected to its “anticipation of lower volumes” from its largest customer.

CBS is reporting that the customer is Amazon.

The layoffs will impact a little more than 4% of its workforce.

Tuesday’s announcement also said that UPS will close 73 buildings by June, and others may be subject to closure.

UPS estimates it’ll save $3.5 billion this year from its consolidation plan.

In January, UPS said it reached an agreement with Amazon to decrease its delivery volume by more than 50% in the second half of 2026.

UPS operates in over 200 countries and employs about 490,000 employees.

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