SEATTLE — The City of Seattle announced that its Office of Labor Standards (OLS) had settled with Amazon Flex over allegations of violating gig-work and app-based worker protections.
Amazon Logistics, Inc., also known as Amazon Flex, was accused of violating the city’s Paid Sick and Safe Time (PSST) ordinances.
These rules provide Gig Worker Premium Pay, Gig Worker Paid Sick and Safe Time, and App-Based Worker Paid Sick and Safe Time.
The OLS investigation found that during the investigation, the company didn’t pay premium pay to workers on two occasions in 2021 and 2024.
The company was also accused of failing to provide gig workers with a way to request or use their PSST or to notify them of their monthly PSST.
Amazon Flex agreed to pay $3,777,924.10 to 10,968 workers.
They also agreed to pay the city $20,000 in fines.
An Amazon spokesperson, Dannea DeLisser, says the settlement isn’t an admission of fault and that the company has complied with all city ordinances on gig worker protections, including emergency measures during the pandemic.
“While we strongly disagree with OLS on the facts of this matter, we’re pleased to put it behind us and remain focused on continuing to improve the experience for our customers and the drivers who deliver to them,” DeLisser said.
©2025 Cox Media Group
