Bellevue, Wash. — Puget Sound Energy is sounding the alarm for all customers following an uptick in scams.
The utility company sent out a warning on social media Friday afternoon. They are asking anyone who gets a third-party link that asks for a payment verifies with PSE.
You can do this by calling directly at 1-888-225-5773, using their secure payment portal, or by using the MyPSE app.
“PSE never asks or requires customers with outstanding account balances to purchase a prepaid debit card or pay via cash apps to avoid immediate disconnection.” the company stated in their post on X.
We are aware of recent scams targeting utility consumers.
— Puget Sound Energy (@PSETalk) February 16, 2024
PSE never asks or requires customers with outstanding account balances to purchase a prepaid debit card or pay via cash apps to avoid immediate disconnection. (1/3) pic.twitter.com/TqTqN0MgPU
“If a call seems suspicious or you find yourself on a webpage that seems like a third-party payment provider, immediately check your PSE account for the recent status,” they continued.
Puget Sound Energy sends out multiple notifications through mail before service disconnection.
A checklist made by PSE on how to protect yourself from this and any other scam is located here.
They also recommend if there is suspicion of fraud or a scam, contact the Washington Attorney General’s Office at 1-800-551-4636.
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