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Vandalism causes widespread Comcast outage in South King County

Xfinity truck
Hacked FILE PHOTO: Comcast has alerted millions of customers that their information may have been hacked. (RiverNorthPhotography/Getty Images)

Comcast customers in several South King County communities are experiencing service interruptions due to vandalism, according to a statement released by the company.

The outage, which began earlier Tuesday, is affecting Xfinity and Comcast Business customers in Burien, Kent, Kent Vista, Normandy Park, Renton, SeaTac, Skyway, and Tukwila.

The company said a Comcast cable line was intentionally damaged.

Comcast network maintenance crews were on-site, but repairs required additional safety precautions before technicians could access the damaged cable.

Once safe access is established, technicians will replace the lines and restore service as quickly as possible, the company said.

The outage also affects the Xfinity Retail Store in Renton, and customers are advised to visit the nearby Xfinity Retail Store in Tukwila for assistance.

Comcast is urging the public to report any suspicious activity to local law enforcement, emphasizing the negative impact that intentional cable damage has on network service.


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