A technical issue that was preventing thousands of Banks of America customers from accessing their accounts has been fully resolved according to the bank.
According to Downdetector, a site that monitors outages, people began having issues around 9:30 a.m. Wednesday.
By 10 a.m. upwards of 20,000 customers had reported an issue with their account.
Many customers complained they could not see their account balances. Others report seeing $0.
“Some mobile and online banking clients experienced an issue accessing their accounts and balance information earlier today,” Bank of America said in a statement. “These technology issues have been fully resolved. We apologize for any inconvenience.”
Bank of America has not said what caused the issue.
©2024 Cox Media Group
